Requesting a refund

Requesting a refund from UK Visas and Immigration (UKVI)

To cancel your visa application and appointment, and request a refund of your visa fee, read the UK Visas and Immigration refund guidance.

Requesting a refund from VFS Global

To request a refund of VFS Global premium service charges, log in or create an account on my application and follow the link to “Refund”.

To see whether you are eligible for a refund of your VFS Global service charge, please refer to our refund policy.

Please note if you have purchased a priority visa service through VFS Global's payment gateway you will only be eligible for a refund if the visa has not yet been processed. A refund cannot be granted after the visa decision has been completed.